Terms and Conditions & FAQs

Welcome to D3 Marketing

Please familiarise yourself with our terms and conditions and review our FAQs .

If you can’t find an answer you’re looking for please do get in touch!


By continuing to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern
D3 Marketing’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

If you have a website or marketing materials designed by D3 Marketing please ask for a copy of our additional terms and conditions which include but are not limited to these below.

Proposal(s) that are supplied by D3 Marketing are deemed to include the terms and conditions below and accepting of a proposal shall be deemed to be accepting of these terms and conditions.

The term ‘D3 Marketing’ or ‘us’ or ‘we’ refers to the owner of this website,  D3 Marketing. The term ‘you’ refers to the user or viewer of our website or the client for whom we design a website or other marketing materials.

Terms & Conditions

The use of this website is subject to the following terms of use

The content of the pages of this website is for your general information and use only. It is subject to change without notice.

This website uses cookies to monitor browsing preferences.

We do not provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose.

You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics and portfolio work for our clients which may also remain under our copyright. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

Any trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.

Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

Where client websites are content managed by the client and included in our portfolio or works, copyright or links, we cannot be responsible for the content therein which is the responsibility of the website owner and D3 Marketing cannot take responsibility for any copyright infringements caused by materials submitted by the client.

Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.

Engaging the services of D3 Marketing

Drafts & proposals

The design copyright and all other types of intellectual property right in any proposal and design shall remain with D3 Marketing at all times unless stated in the actual proposal for each individual project undertaken and agreed with the client. If no such sign off is given then design copyright and IP remain with D3 Marketing.

Any draft or proposal should be treated as confidential by the client who must not divulge nor permit any of its employees to divulge the contents thereof.

In the event any proposal is not accepted by the client all copies of the proposal together with any accompanying documentation shall remain confidential.

Agreement to a proposal is deemed to be accepted when approval is provided either by mail, telephone or email (“the Work”).

D3 Marketing assures that it has not knowingly infringed any copyright design right or patent in the completion of “the Work”.

We reserve the right to use any work we produce for the purpose of self-promotion.

Costs, quotes & fees

Any quote, costings or timetable supplied by D3 Marketing shall hold good for 30 days. If not accepted within 30 days the quote, costings or timetable supplied will be subject to review and amendments.

Any statement as to the completion date of “the Work”  is an estimate only and we will use reasonable endeavours to complete the work on time however  in the event “the Work” is not completed by the date agreed we will be under no liability to the client or any other person(s).

We accept no liability for loss or damage (direct, indirect or consequential) including all loss of profit or business arising out of any single claim, event, or series of related claims or events (including claims based on negligence).
Alterations to the scope “the Work” agreed between the client and D3 Marketing enables D3 Marketing to review and amend any timetable and costings supplied to the client.

Any costing of “the Work” unless otherwise agreed in writing will be exclusive of VAT.

D3 Marketing reserves the right to stop “the Work” should any account be in arrears or not be paid. Legal action will taken as a result non payment of fees and invoices.

The design copyright and all other types of intellectual property right remain with D3 Marketing until all fees and invoices associated with “the Work” are paid in full. rint artwork proofs are sent to clients as final artworks PDFs or jpgs and are the primary product paid for. Clients should retain copies for their records. Design files are not part of any invoices for “the Works” .

Unless otherwise agreed in writing D3 Marketing may submit interim invoices for payment as defined in the proposal even though “the Work” has yet to be completed and may request an initial deposit before commencing works.

What happens after completion of "the Work"?

After completion of client websites, marketing and design materials and payment of final invoices for “the Work”, website content and changes are 100% managed by the client. D3 Marketing are not responsible for the content therein which is the responsibility of the website owner and D3 Marketing cannot take responsibility for any copyright infringements caused by materials (text or images or other) submitted by the client.

Any plug-ins or licensed software that fails to perform, is corrupted or has costs of updates after the website is commissioned and paid for in full, are not the responsibility of D3 Marketing and any subsequent works required are chargeable.

Client responsibility

Where pre-production proofs are supplied for approval to the client, the client shall be responsible for the correction of omissions or errors and D3 Marketing shall bear no liability whatsoever in respect of any omissions or errors subsequently discovered.

The client assures that the information supplied to D3 Marketing in “the Work” does not infringe any copyright or design right and agrees to indemnify D3 Marketing against any claim arising from the use of the information in breach of any copyright or design right.

Where “the Work” includes printing by us the client acknowledges that due to the nature of the printing process there may be some non-material variation printing quality or colour tone.

Without prejudice to its existing rights D3 Marketing may terminate this contract immediately if the client is in default of any term of any contract between D3 Marketing and the client or if the client becomes insolvent. Upon such termination D3 Marketing will be paid any fees due together with any VAT by the client.

Any goods or property supplied by or on behalf of the client to D3 Marketing are done so at their own risk and we do not accept liability for loss or damage caused.

The client may not assign any benefit of this agreement or any right arising there from in any way whatsoever.

Contracts between D3 Marketing and the client will be concluded in the English and our relationship with you will be governed by English law and will be subject to the exclusive jurisdiction of the English courts.

Website Design & Hosting Services

General terms

Whilst every endeavour will be made to ensure that the website and any scripts or programs are free of errors, D3 Marketing cannot accept responsibility for any losses incurred due to malfunction, the website or any part of it.

Any scripts, CGI applications, databases or software (unless specifically agreed) created by D3 Marketing remain the copyright of D3 Marketing.

The terms that follow supplement our standard Terms & Conditions.

Costs, payments & renewals

The client agrees to pay D3 Marketing in a timely manner for services rendered against terms specified on each invoice. D3 Marketing reserves the right to temporarily or permanently suspend Client’s websites, software and services when accounts fall into arrears.

The website, graphics and any programming code remain the property of D3 Marketing until all outstanding accounts are paid in full.

Where domains are ready for renewal and notified directly to D3 Marketing, D3 Marketing will inform the client on email. Domains will automatically be renewed by the deadline date if under D3 Marketing control unless the client advises otherwise within minimum 7 days of renewal date. After renewal all costs are payable by the Client including administration charges.

Hosting fees will be automatically renewed annually and charged to the client under 7 day payment terms unless notice not to renew is received and confirmed by D3 Marketing no less than 7 days before the renewal date.

Transferring domain or hosting away from D3 Marketing

If a client requests to transfer domain or hosting to an alternative, D3 Marketing will not be held responsible for loss of service, files, data or email data. Clients must ensure their new provider understands how the website is set up and hosted and emails are stored server and client side. No responsibility will be taken by D3 Marketing for any failure during or after the transfer, given that emails and website work fully prior to commencing the transfer.

It should be noted that 24-48 hours downtime may be experienced on websites when transferring DNS and emails can be lost in transfer depending on the individual set up.

There will be an admin charge for providing support to any external IT or website company requesting our help in the transfer of £45 per hour which the client must agree to and prepay before any website transfer is undertaken in the instance when the client is terminating services with D3 Marketing.

Client responsibility

D3 Marketing are not responsible for any copyright infringements caused by materials submitted by the client.

Materials required to complete the site to the agreed standard and within deadline are to be made available as soon as is reasonably possible to D3 Marketing.

D3 Marketing Ltd will not be liable for costs incurred, compensation or loss of earnings due to the failure to meet agreed deadlines.

D3 Marketing Ltd does not guarantee that any scripts, cgi applications, databases or software will be immune from hacking. D3 Marketing Ltd will not be liable for any costs incurred, compensation or loss of earnings caused as a result of hacking.

Applications or programming relating to a site developed by D3 Marketing must be tested by the client before being made available for general use. “Bugs”, errors or other issues are found after the site goes live, D3 Marketing will endeavour (but is not obliged to) to correct these issues to meet the level of functionality outlined in the scope of the project.

Changes to terms and conditions

D3 Marketing Ltd reserve the right to make changes to these terms and conditions from time to time.

Provision of source design files

D3 Marketing operate a policy of giving copyright and design source files to clients under reasonable requests to do so as goodwill of our business practices, dependent on no arrears on any invoices and accounts.

D3 Marketing reserves the right to charge administration fees for any and all supply of files, not limited to design files, stock photographs, physical materials, admin/password details for websites, website FTP and access details, HTML email templates, data and suppression files. These are subject to a minimum charge of £45 to supply and hourly fees of £65 per hour for finding, preparing and sending or posting materials plus costs of data sending, storage materials and posting if applicable.

Once works are completed this invoice must be fully paid before access will be given to the files.

Please read the terms of charges on requests to transfer domain names, hosting and web files applicable.